Returns Policy

• We accept Visa, MasterCard, Discover and American Express both online and in our warehouse. Paying by major credit card online provides the most consumer protection, security and purchase efficiency.
• We also accept checks or money orders from businesses, but require credit information and prepayment on first orders.
• We accept personal checks; however, your check must clear our bank prior to product shipment.

Note:

1. There is a $20 charge for any returned check.
2. For the fastest delivery and most convenient ordering, we welcome the following cards: Visa, MasterCard, American Express, Discover
3. Please check out your order on our secure online order form, or call us at 1-888-676-6768 to place your order.

Depending on the item(s) that you purchased on www.mpodesigns.com and the location to which the items will be delivered, different shipping methods will be provided to you. Each shipping method has its own restrictions and additional charges that might be applied to your order.

Shipping Time

All shipping times listed on www.mpodesigns.com site are approximate and we always strive to adhere to them as closely as possible. However, due to the fact that delivery times may be effected by our manufacturers and/or shipping solutions provides, we cannot be held responsible in the event that your items arrive earlier or later than estimated.

Important: Once a customer has been issued a tracking number, the order is shipped and can no longer be cancelled or modified.

Standard Shipping

We will ship UPS/FedEx whenever possible. If your order is large and/or heavy we will arrange a Standard Tracking shipping. The Standard Tracking shipping is a shipping method, which can be described as a "curb side delivery". If you are ordering a very large or/and heavy item, please keep in mind that you need someone to help to move it.

You will be contacted for an appointment by the Shipping Company ahead of time so that you can plan your schedule accordingly. Shippers are expected to notify you of a delivery day, time and service options, so you can have the appropriate help available to get your order into your home if necessary. Please note that shipping times are estimated and cannot be guaranteed. If you are not at home when the delivery was scheduled and the freight company has to return with your order, a second delivery fee may apply based on the carrier. Under no circumstances can the items left outside of the house or apartment unattended.

• Helping you to move items into your house
• White Glove Service (including light setup, placing your new furniture in the room of your choice, removing the debris)
• Taking furniture to another then ground floor.
• etc.

Once we email you the tracking information you can contact the shipper directly to inquire about additional services. You would be responsible for paying the truck freight carrier directly for any additional services.